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Denied Order Claim

In order for us to process your claim we need the required fields filled out. To strengthen your claim, please speak with your customer or marketplace directly to obtain more information. We will reach out to the seller of your order and relay this claim to them once the form has been completed.

TickPick order number

Please upload proof of claim from external marketplace

Proof of penalty

Proof of purchase of the new tickets bought to gain entry

Tickets that were used

Delivery Details

How did you deliver your tickets to the end buyer?

Sale amount on other marketplace

Penalty amount from other marketplace (in excess of the sale amount)

Buyer Details

What time were the ticket(s) attempted to be scanned? An estimate is acceptable.

Which seat number(s) were rejected/denied entry?

What showed up on the scanner when the ticket(s) were scanned?

Was entry ever gained via the original tickets?

Busted Order Claim

In order for us to process your claim we need the required fields filled out. We will reach out to the seller of your order and relay this claim to them once the form has been completed.

TickPick order number

Proof of penalty & deadline from the marketplace - upload JPEG, PNG, etc.

Sale amount on other marketplace

Penalty amount from other marketplace (in excess of the sale amount)

Buyer details

Add Additional Information

Please upload proof of claim from external marketplace

Proof of penalty

Proof of purchase of the new tickets bought to gain entry

Tickets that were used

Please provide more details

Complementary

Insert Gift Code

Immediately after you purchase your tickets, you'll receive an email from TicketIQ acknowledging that your order was placed. Once the seller confirms your order (thereby placing it under our TicketIQ Guarantee), your credit card will be charged.

Once the tickets are ready to be delivered, you will receive a delivery confirmation email from TicketIQ with instructions on how to access your tickets based on the delivery method for your order.

Checkout Your tickets are 100% covered by TicketIQ's Guarantee.

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Customer Information

Have an account? Log in

Password ?

Minimum 7 characters (case sensitive)

Payment Method All transactions are secure and encrypted via SSL / TLS technology.

Credit or Debit Card Discover Card Logo

Card Number

Expiration Month

Expiration Year

Security Code

PayPal

Proceed below to checkout with PayPal and complete your purchase.

Apple Pay

Proceed below to checkout with Apple Pay and complete your purchase.

Google Pay

Proceed below to checkout with Google Pay and complete your purchase.

Billing Information

First name

Last name

Address

Apt, suite, etc. (optional)

City

State

Zip Code

Country

Phone Number

Receive information about your order via text messages Receive information about your orders and listings via text messages Receive information about your orders and listings via text messages

I agree to TicketIQ's user agreement and acknowledge that:
• All sales are final (double check the event date and location) • Tickets are owned by sellers who set prices that may be above or below face value

Processing Order Placed

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Order

Complementary

Event Details

Ticket Details

Insert Gift Code

Broker Claim Forms

Order

Denied Order Claim

Delivery Details

Buyer Details

Busted Order Claim

Add Additional Information

Complementary

Event Details

Ticket Details

Insert Gift Code

Broker Claim Forms

Package Details