TicketIQ is a secondary ticket marketplace with Low Price Guarantees. Prices are set by the seller and may be above or below face value.

Low Price Guarantee

Integrity, reliability and convenience

TicketIQ Low Price Guarantee inventory

A growing portion of TicketIQ's inventory is backed by a "LOW PRICE GUARANTEE." Whenever you see LPG Seal you'll know that you won't find a lower price for your event than with TicketIQ. If you find a lower price on any valid ticket website, we'll give you a checkout code for 200% of the difference.

Low Price Guarantee Claim Requirements

How to Submit a Low Price Guarantee Claim

  1. Email our Customer Support team by sending an email to support@TicketIQ.com
  2. Include the email address associated with your TicketIQ account (if applicable), the price you paid for your seats on TicketIQ, where you found the lower price (including a complete link URL if you found the lower price on a website), and any other relevant info. Please attach a screenshot to your email as well
  3. A TicketIQ customer service representative will contact you one the same (or a minimum of one) business day
  4. TicketIQ reserves the right to deny claims that are suspicious and/or deemed to be fraudulent
  5. The TicketIQ Low Price Guarantee does not apply in the event of disasters, acts of terrorism, or other events outside of TicketIQ's control
  6. When in doubt, call TicketIQ's customer service number at: +1 (210) 568-0451