Our 100% Guarantee

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TicketIQ Low Price Guarantee inventory

A growing portion of TicketIQ's inventory is backed by a "LOW PRICE GUARANTEE." Whenever you see LPG Seal you'll know that you won't find a lower price for your event than with TicketIQ. If you find a lower price on any valid ticket website, we'll give you credit for 110% of the difference, redeemable on any TNTickets, IQ Certified + Low Price Guarantee listings.

Low Price Guarantee Claim Requirements

How to Submit a Low Price Guarantee Claim

  1. Email our Customer Support team either by sending an email to contactus@TicketIQ.com
  2. Include the email address associated with your TicketIQ account, the price you paid for your seats on TicketIQ, where you found the lower price (including a complete link URL if you found the lower price on a website), and any other relevant info. Please attach a screenshot to your email as well
  3. A TicketIQ customer service representative will contact you one the same (or a minimum of one) business day
  4. TicketIQ reserves the right to deny claims that are suspicious and/or deemed to be fraudulent
  5. The TicketIQ Low Price Guarantee does not apply in the event of disasters, acts of terrorism, or other events outside of TicketIQ's control
  6. TicketIQ caps the amount of TicketIQ credits that can be issued as part of a claim to $200
  7. When in doubt, call TicketIQ's customer service number at: +1 (210) 524-1910